{"store":{"baseInfo":{"podcastTitle":"QualityTalks","slug":"cathybalding","podcastDescription":"QualityTalks are interviews and podcasts from Cathy Balding - focused on making quality make sense and practical leadership for creating great care - from a range of perspectives. Listen, learn and enjoy!","podcastLogo":"https://deow9bq0xqvbj.cloudfront.net/image-logo/948652/QTlogolarge.png","podcastShareLogo":"https://d2bwo9zemjwxh5.cloudfront.net/image-logo/948652/QTlogolarge_1200x628.jpg?s=2805b8786ddfb76e08fd9e7561400767&e=png","podcastUrl":"https://cathybalding.podbean.com","podcastCanSearched":true,"feedUrl":"https://feed.podbean.com/cathybalding/feed.xml","theme":"elegant","podcastDeepLink":"https://www.podbean.com/pu/pbblog-yxjv4-e79ac","removePodbeanBranding":"no","brandingLogo":null,"timeZone":{"timeZoneId":74,"gmtAdjustment":"GMT+10:00","useDaylightTime":0,"value":10,"text":"(GMT+10:00) Brisbane","daylightStartTime":"Second Sunday Of March +2 Hours","daylightEndTime":"First Sunday Of November +2 Hours","timezone":null},"podcastDownloads":null,"totalEpisodes":23,"showComments":true,"iOSAppDownloadLink":null,"customizeCssUrl":null,"androidAppDownloadLink":null,"showPostShare":true,"showLike":true,"author":"cathybalding","engagementStatsBaseUrl":null,"shareEmbedLink":"https://admin5.podbean.com/embed.html?id=pbblog-yxjv4-e79ac-playlist","language":"en","sensitivitySessionExpireTime":3600,"podcastApps":[{"name":"Podbean App","link":"https://r4j68.app.goo.gl/?link=https%3A%2F%2Fcathybalding.podbean.com%3Faction%3DopenPodcast%26podcastId%3Dpbblog948652%26podcastIdTag%3Dyxjv4&dfl=https%3A%2F%2Fcathybalding.podbean.com&utm_campaign=pb_web&utm_source=podbean_web&utm_medium=dlink&imv=670&amv=530&isi=973361050&ibi=com.podbean.app.podcast&ipbi=com.podbean.app.podcast&apn=com.podbean.app.podcast","image":"https://d8g345wuhgd7e.cloudfront.net/site/images/admin5/podbean-app.png","title":null}],"components":{"base":[{"id":"MainStyle","val":"light"},{"id":"Font","val":"Arial"},{"id":"SecondaryFont","val":"Arial"},{"id":"PlayerColor","val":"#1F43C3"},{"id":"PlayerStyle","val":"player1"},{"id":"PlayerWave","val":"show"},{"id":"Favicon","val":"https://mcdn.podbean.com/mf/web/8j6kgt/QNEWS_logo_2020f628ddc3-bc6d-edbd-77a8-11c38163d2c4.jpg"},{"id":"CookiesNotice","val":"hide"},{"id":"CookiesNoticeContent","val":"

Cookies Notice

This website uses cookies to improve your experience while you navigate through the website. By using our website you agree to our use of cookies.

"}],"home-header":[{"id":"HomeHeaderTextColor","val":"#0C3469"},{"id":"HomeHeaderBackgroundColor","val":"#ffffff"}],"page-header":[{"id":"PageHeaderTextColor","val":"#ffffff"},{"id":"PageHeaderBackgroundColor","val":"#868686"}],"episode-list":[{"id":"EpisodeListType","val":"list"},{"id":"EpisodesPerPage","val":10},{"id":"EpisodeStats","val":"hide"}],"navigation":[{"id":"NavigationFontColor","val":"#000000"},{"id":"NavigationBackgroundColor","val":"#e9e9e9"},{"id":"NavigationSearch","val":"show"},{"id":"NavigationLinks","val":[{"id":"Home","type":"Link","value":"/","text":"Home","subitems":[]},{"id":"Subscribe","type":"Link","value":"https://www.podbean.com/site/podcatcher/index/blog/LobRNhJrcwN","text":"Subscribe","subitems":[]},{"id":"Profile","type":"Link","value":"https://www.podbean.com/user-DozM8SlOukR","text":"Profile","subitems":[]}]}],"footer":[{"id":"FooterType","val":"Footer2"},{"id":"FooterFontColor","val":"#ffffff"},{"id":"FooterBackgroundColor","val":"#000000"},{"id":"FooterCopyright","val":"Copyright Qualityworks PL. All rights reserved."},{"id":"SocialMediaLinks","val":{"facebook_username":"","twitter_username":"","instagram_username":"","youtube_username":"","linkedin_username":""}}],"customize-container1":[],"customize-container2":[{"id":"ComponentImageText-1","val":{"ComponentFontColor":"#000000","ComponentBackgroundColor":"#f2f2f2","ComponentImage":"/assets/customize-component1.png","ComponentContent":"

Your Title

This is the description area. You can write an introduction or add anything you want to tell your audience. This can help potential listeners better understand and become interested in your podcast. Think about what will motivate them to hit the play button. What is your podcast about? What makes it unique? This is your chance to introduce your podcast and grab their attention.

"}}]},"allLinks":[],"mainStylesDefaultSettings":null,"defaultCustomizeComponents":null,"scripts":[],"metas":null,"appConfig":{"package":"com.podbean.app.podcast","app_store_id":973361050,"app_name":"Podbean","scheme":"podbean"},"customizeCss":null,"canEditCss":null,"enableJsCodeInCustomizeContent":false,"enabledIframeCodeInCustomizeContent":true,"sectionMaxCount":10,"enableEditorLink":true,"enableEditCookiesNotice":true,"siteRedirectToFeed":false,"podcatcherRssUrl":null,"showFeed":true,"showTopBar":true,"enableWebSiteLike":null},"backToListUrl":"/","tinymceLoaded":false,"listEpisodes":[],"userLikedEpisodes":[],"topBarIframeLoaded":false,"listTotalCount":0,"listTotalPage":0,"listPage":0,"listType":"all","listValue":"","listName":"","pageLoading":false,"apiBaseUrl":"https://cathybalding.podbean.com","apiCommonParams":{"t":"662a08b2","clientSignature":"2942ead952c2c64a352ecca1f704a449","u":null,"customizing":null},"apiCommonHeaders":{},"comments":[],"commentsTotalCount":null,"commentsTotalPage":null,"commentsPage":null,"commentEpisodeId":null,"episode":{"id":"pb6026813","title":"About Cathy Balding","publishTimestamp":1546225986,"content":"

Dr Cathy Balding is a health and human services safety and quality specialist, with a commitment to making quality make sense. Cathy uses her books, videos, website, training and consulting - and now her interviews and podcasts! - to help health, aged and community services create great experiences with their consumers, using a simple, effective strategic quality system. Get free resources and sign up for the free monthly newsletter here.

","permalink":"/p/about-dr-cathy-balding/"},"episodeShareLink":null,"deepLink":null,"playlist":{"episodes":[],"current":0,"start":0,"stop":0,"playing":true,"playerLoading":true,"playbackRate":1,"playbackRateIndex":1},"toasts":[],"confirm":null,"customizeEditorFormZIndex":999,"lastRequestTime":null,"validateChangesOnBeforeunload":true,"windowWidth":1000},"page":{"id":"pb6026813","title":"About Cathy Balding","publishTimestamp":1546225986,"content":"

","permalink":"/p/about-dr-cathy-balding/"}}