Books, Videos and Resources

Cathy had developed many resources to help make quality make sense in health. aged and community services.  Find them here:


  • The Strategic Quality Manager Handbook
  • Create a Great Quality System In Six Months Blueprint
  • Qualityclass Lead a Strategic Quality Governance System online course
  • The Four Ds Change plus Improvement training video
  • Quality Guru animated video training
  • QualityNews monthly newsletter

And many more...