XQQQS Me! (1) What COVID-19 is teaching us about Leading Great Care

Over the COVID-19 crisis, I'm publishing a weekly bulletin - XQQQS Me! - to  explore what we can learn from this fast-tracked world of high performance we find ourselves in - and how we can apply it to creating great care over the longer term.

Two editions were especially popular: leadership and motivation.  This leadership edition identifies six characteristics of leadership in tough times I've observed during the COVID-19 response - and explores how we can apply them to lead great care every day.