Over the COVID-19 crisis, I'm publishing a weekly bulletin - XQQQS Me! - to  explore what we can learn from this fast-tracked world of high performance we find ourselves in - and how we can apply it to creating great care over the longer term.

Two editions were especially popular: leadership and motivation.  This leadership edition identifies six characteristics of leadership in tough times I've observed during the COVID-19 response - and explores how we can apply them to lead great care every day.

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