QualityTalks by CathyBalding

QualityTalks are interviews and podcasts for making quality make sense, and practical leadership for creating great care - from a range of perspectives. Listen, learn and enjoy!

    QualityTalks by CathyBalding
About Cathy Balding

Dr Cathy Balding is a health and human services safety and quality specialist, with a commitment to making quality make sense.  Cathy uses her books, videos, website, training and consulting - and now her interviews and podcasts! - to help health, aged and community services create great experiences with their consumers, using a simple, effective strategic quality system.  Get free resources and sign up for the free monthly newsletter here.